Terms + Conditions
*PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
If you do not agree to these terms and conditions, please do not use this site.
Items included on this site are likely previously owned, regardless of condition (click here for more on item condition). All sales are final, items are sold as-is. When purchasing clothing online you should expect there will be sizing inconsistencies. In many item descriptions, I have included the labeled size as well as actual measurements. WHILE ALL MEASUREMENTS ARE APPROXIMATE, they are taken very carefully and to the best of my ability. Sizing runs different with each designer, so to ensure the best fit, please know your measurements and compare (click here for more on size). If you have a question about the size/measurements please contact me. I do not accept returns for items that do not fit. Some clothing is pinned on mannequin to show a better fit. This may or may not show the accurate fit of a particular item.
Sold out/unavailable items
Sold items are updated manually on a regular basis. If you purchase an item that is already sold out, you will be notified by email and your payment will be promptly refunded. Because Style Therapy sells on consignment, there will usually only be one of any particular item available.
Limitation of Liability
Style Therapy shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Style Therapy has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Style Therapy product is mistakenly listed at an incorrect price, Style Therapy reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Style Therapy reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Style Therapy shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Style Therapy without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Style Therapy may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Style Therapy.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Style Therapy or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Style Therapy does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Style Therapy is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Style Therapy reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Style Therapy in its sole discretion.
You agree to indemnify, defend, and hold harmless Style Therapy, its officers, directors, employees, agents, licencors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Orders + Payments + Returns
You may place an order online at any time. Orders are processed Monday through Friday (with holiday exceptions). Items are usually shipped within two to five business days.
You will receive an email confirmation once your order has been placed. A shipping confirmation with tracking information will be sent upon dispatch of your order. Once shipped, orders cannot be cancelled.
Unless otherwise specified, shipping fees apply to all orders. Shipping costs will be provided during the checkout process and are calculated by weight and your location.
Style Therapy accepts PayPal and Shopify Pay. Both are safe, secure and convenient ways to pay for your purchases. These methods allows you to pay with your Visa, MasterCard, American Express or Discover Card.
We do not accept money orders, personal checks, or direct bank transfers.
Style Therapy never shares personal or payment information. Any fraudulent or unauthorized transactions will be prosecuted to the fullest extent allowed by law.
All sales are final. Style Therapy is consignment/resale store. Many items are used and all items are sold as-is. Shop with confidence, all items are 100% authentic.
Style Therapy offers authentic luxury designer labels at deeply discounted prices and therefore cannot accept returns, exchanges or credits. Items are stored in a smoke-free environment. Click here for more information on item condition.
Sizing varies by item and some items may have been altered. Measurements should be provided in the item details. Click here for more about sizing.
If you have any questions about an item’s condition or size, please contact us for more information before placing an order
Unless otherwise specified, your item will be shipped out within 5 (non-holiday) business days. Calculated shipping costs apply (unless otherwise specified within an individual listing.) These prices are based on weight, package dimensions & zip code. All items are wrapped in tissue for safe traveling.
International shipments are made exclusively via USPS. Shipping costs are calculated based on weight and destination country. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. Packages refused at customs will not be returnable. Invoices will reflect purchase price. Style Therapy will not claim any package/shipment as a gift. No Exceptions.
ITEM CONDITION GUIDE
Items are thoroughly inspected before posted for sale. Unless otherwise noted, most are pre-owned and have been worn.
*Please note the item condition within each product description and review all photos provided.
An item that may have been tried on or altered but that has not been worn.
NEW WITH TAGS: New, never worn or used. Either original designer or store tags attached (not always both). May have been altered in some way, whether in fit or addition/removal of design element. May have imperfections or show signs of being tried on, see item description for additional condition information.
NEW IN BOX: New, never worn shoes. Still in box. Dust bags not always available. May have imperfections or show signs of being tried on, see item description for additional condition information.
NEW (WITHOUT TAGS): Item appears to be new, never worn or used. Original tags or box not available. May have been altered in some way, whether in fit or addition/removal of design element. May have imperfections or show signs of being tried on, see item description for additional condition information.
An item that has been used or worn previously. See item description for full details and information about any imperfections. All merchandise has been carefully inspected. Style Therapy attempts to provide the most accurate description of condition, yet it is impossible to describe every single spot, scratch, ink pen mark, or any of the blemishes inherent in leathers or other specialty items. Within the pre-owned item condition, there are several general subcategories to help easily explain general condition. See below:
EXCELLENT: Although used, an item that may offer a similar experience to buying a new item. Previously worn, showing only very slight/subtle signs of any wash or wear. Usually no major visible flaws or damage but see item description for additional condition information.
VERY GOOD: Previously worn with moderate wash/fade or wear. Usually few major visible flaws or damage but see item description for additional condition information.
GOOD: Previously worn, possibly with minor visible flaw(s), and/or significant wash/fade or wear. See item description for additional condition information.
FAIR: Previously worn possibly with significant visible flaw(s), and/or heavy wash/fade or wear. See item description for additional condition information.
VINTAGE: A broad term used to describe new or used items originating from another era, usually between 20-100 years old. Anything older than 100 years is considered antique. Whether items are new or used, buyers should expect to find signs of age and/or wear.
SIZING AND MEASUREMENTS
I find the below information to be the most helpful in European-American size conversions. Sizing varies between designers. This serves only as a guideline. For best results, please compare any measurements listed within the description to the measurements of a similar, well-fitting item of your own. These guidelines are for women’s sizes only.
For designer-specific shoe guidelines, click here
Garment measurements are taken with item laid flat and unstretched (if applicable). Precise measurements are difficult to guarantee, any measurements are approximate. Please allow 1/2″ larger or smaller to accommodate difference between measurements and actual garment. Compare measurements to a similar garment that fits you well.
Bust: Measure armpit to armpit and then double.
Shoulders: Measure across back from shoulder seam to shoulder seam.
Sleeves: Measure from shoulder seam to cuff.
Waist: Measure across waist (narrowest area) and then double.
Pants and skirts: measure approximately 8-9 inches down from the waist, then double.
Dresses: measure approximately 14-16 inches below the armpit, then double.
Skirts: measure from center back waist to bottom hem.
Tops and dresses: measure from the center back neck to the bottom hem (except camisoles or halters, which are measured from estimated shoulder to bottom hem).
Inseam: Measure from crotch along leg seam to bottom hem.
Rise: Measure from crotch seam to top front waist.
DESIGNER-SPECIFIC SHOE GUIDELINES
*Sizing varies, even within brands. Please use this only as a guide, all styles fit differently.
Alaia: Tends to run true to size.
Alexander McQueen: Sizes vary. Pointier toes will result in a narrow fit. If you have wider feet, you may want to take the next half size up. Other styles usually fit true to size.
Celine: Usually true to size.
Chloe: Usually true to size.
Christian Lacroix: Often runs small with a narrow fit. If you are unfamiliar with this brand, please contact me with fit questions.
Christian Louboutin: Often run small. You may want to take the next half or whole size up. If you are unfamiliar with this brand, please contact me with fit questions.
Dolce & Gabbana: Usually true to size, but can vary. If you are unfamiliar with this brand, please contact me with fit questions.
Donna Karan: Usually true to size.
Emilio Pucci: Usually true to size, but can vary. If you are unfamiliar with this brand, please contact me with fit questions.
Chloe: Usually true to size.
Guiseppe Zanotti: Usually true to size, but can vary. Tends to run narrow across toe. If you are unfamiliar with this brand, please contact me with fit questions.
Jimmy Choo: Sizes vary. Pointier toes will result in a narrow fit. If you have wider feet, you may want to take the next half size up. Other styles usually fit true to size. If you are unfamiliar with this brand, please contact me with fit questions.
John Galliano: Usually true to size.
Lanvin: Usually true to size.
Manolo Blahnik: Often runs small with a narrow fit. If you are unfamiliar with this brand, please contact me with fit questions.
Marc Jacobs: Usually true to size.
Marni: Usually true to size.
Miu Miu: Usually true to size.
Prada: Usually true to size.
Roberto Cavalli: Sizes vary. Higher heels tend to run smaller. You may want to take the next half size up. Other styles usually fit true to size.
Versace: Usually true to size.
Vicini: (aka Zanotti) Usually true to size, but can vary. Tends to run narrow across toe. If you are unfamiliar with this brand, please contact me with fit questions.
Viktor & Rolf: Usually true to size.
Vivienne Westwood: Usually true to size.
Yves Saint Laurent: Usually true to size.